Payment and dispatch
The following conditions apply:
Shipping conditions
Delivery takes place within Germany and Europe.
For all buyers with a delivery address abroad (outside Germany):
Please note that we also offer items in our webshop that may not be imported into every country. Therefore, please check with your local customs authority before making your purchase to find out whether the import of the respective product is permitted in your country.
We always ship from Germany. We accept no liability for products that are confiscated by customs and cannot grant any refunds.
If your delivery address is outside Germany, import costs and customs duties may apply. These fees are calculated in the respective recipient country and are to be borne by the buyer. For more detailed information on import costs, please contact your local customs office.
Shipping costs
Domestic deliveries (Germany):
We charge 7.50 euros per order for deliveries.
Deliveries abroad:
We calculate the shipping costs abroad as follows:
EU and Switzerland: 23,90 Euro
Worldwide: 49 Euro net
A very high weight or a particularly high value of goods, or if more than one parcel is required for dispatch, may in rare cases result in additional costs. In this case, however, we will contact you immediately to discuss the matter.
We only send vouchers by e-mail. Therefore, there are no shipping costs for vouchers.
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within 2 - 3 working days in Germany and within 5 - 7 working days after receipt of payment for deliveries abroad.
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will dispatch the goods in a single consignment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Terms of payment
For domestic deliveries (Germany) you have the following payment options:
– Prepayment by bank transfer
– PayPal
– Direct debit via PayPal (no PayPal account required!)
– Credit card payment via PayPal (no PayPal account required!)
For deliveries abroad you have the following payment options:
– Prepayment by bank transfer
– Payment via PayPal
If you have any questions, you will find our contact details in the imprint.